TERMS OF SERVICE

Last updated: 23 August 2026

1. Overview

This website is operated by Vinto Limited trading as VALQORO (“VALQORO”, “we”, “us” or “our”).

Throughout this website, the terms “you” and “your” refer to any visitor, customer or person using our website or purchasing our products.

By visiting our website, creating an account, placing an order or using any part of our services, you agree to be bound by these Terms of Service. If you do not agree with these terms, you should not use our website or place an order.

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and services.

2. Business Information

Trading name: VALQORO
Legal business name: Vinto Limited
Registered address: 
Email: 
Website: www.valqorowear.com
Company registration number: [
VAT registration number: 

3. Eligibility

By using this website or placing an order, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.

• The information you provide is accurate, complete and current.

• You are legally permitted to enter into a binding agreement.

• You will not use our products, website or services for any unlawful purpose.

We reserve the right to refuse service, cancel an order or restrict access to our website where reasonably necessary.

4. Products and Product Information

VALQORO offers leatherwear, motorcycle apparel, accessories and related products. Many of our products are handcrafted or made to order.

We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements and specifications are accurate. However:

• Colours may appear slightly different depending on your screen or lighting conditions.

• Genuine leather naturally varies in grain, texture, markings and shade.

• Handmade products may have small variations that do not affect their quality or function.

• Product measurements may vary slightly because of the handmade manufacturing process.

Natural leather characteristics, minor shade differences and reasonable handmade variations are not considered manufacturing defects.

We reserve the right to modify product descriptions, specifications, prices or availability without prior notice. Any change will not affect an order already accepted by us unless agreed with you.

5. Made-to-Order and Custom Products

Some VALQORO products are produced only after an order is placed. Estimated production times are displayed on the relevant product page or communicated to you before production begins.

Made-to-order or personalised products may include:

• Products manufactured to your submitted body measurements

• Products with customised colours, materials or hardware

• Products containing personalised names, logos or branding

• Products altered from our standard design at your request

• Special sizes or specifications made specifically for you

You are responsible for providing accurate measurements, sizing information, artwork and customisation instructions.

Once production of a customised or clearly personalised product has started, the order may not be cancelled or returned simply because you have changed your mind, where permitted by applicable law.

This restriction does not affect your legal rights where a product is faulty, damaged, materially different from its description or not made according to the agreed specifications.

6. Motorcycle Products and Protective Equipment

Motorcycle clothing and protective equipment can help reduce the risk or severity of injury but cannot eliminate all risks associated with motorcycle riding, racing or accidents.

Customers must:

• Select the correct size and fit.

• Check the product before every use.

• Use the product only for its intended purpose.

• Follow any care, maintenance and replacement instructions.

• Replace protective equipment after a significant impact where appropriate.

Any certification or protection standard claimed for a product will be stated on its product page. We do not claim that a product is certified unless that certification is specifically identified in the product description.

Nothing in these terms limits liability that cannot legally be limited or excluded.

7. Prices, Taxes and Duties

Prices are displayed in the currency selected or shown on the website.

Unless stated otherwise:

• Shipping charges are calculated and displayed at checkout.

• International orders may be subject to import VAT, customs duties, clearance charges or local taxes.

• Where duties and taxes are not collected at checkout, they are normally the customer’s responsibility.

• VALQORO is not responsible for delays caused by customs authorities.

Before completing payment, you will be shown the total amount payable to us.

We may change prices at any time, but a price change will not affect an order that has already been accepted.

If a product is listed at an obviously incorrect price due to a technical or administrative error, we may contact you to offer the correct price or cancel and refund the order.

8. Orders and Contract Formation

Submitting an order does not automatically mean that we have accepted it.

After placing an order, you may receive an automated acknowledgement. A binding sales contract is formed when we send an order confirmation, confirm that production has started or dispatch the product, depending on the nature of the order.

We may refuse or cancel an order where:

• The product is unavailable.

• Payment cannot be authorised.

• Incorrect or incomplete information has been supplied.

• Fraud or unauthorised activity is suspected.

• A pricing or product-information error has occurred.

• We cannot fulfil a requested customisation.

• Shipping restrictions prevent delivery to the supplied address.

If we cancel an order after receiving payment, we will refund the amount paid for the cancelled item.

9. Measurements and Sizing

Customers should review the size guide before ordering.

For made-to-measure products, measurements must be taken carefully and according to our instructions. We may contact you if measurements appear incomplete or inconsistent.

VALQORO will not be responsible for sizing problems caused by:

• Incorrect measurements supplied by the customer

• Selection of the wrong standard size

• Measurements taken using a different method from our instructions

• Changes in the customer’s body measurements after the order is confirmed

If we manufacture a product in a size or measurement different from what was confirmed, please contact us promptly so we can assess and resolve the issue.

10. Payment

Payment must be completed using one of the payment methods available at checkout.

You confirm that:

• You are authorised to use the selected payment method.

• The billing information supplied is accurate.

• Sufficient funds or credit are available.

Payments may be processed by third-party payment providers. Their own terms and privacy practices may also apply.

We do not store complete payment-card information on our own systems.

11. Production, Shipping and Delivery

Estimated production and delivery times are provided in good faith but are not guaranteed unless we expressly agree otherwise in writing.

Delivery may be affected by:

• Customs inspections

• Courier delays

• Weather or transport disruption

• Public holidays

• Incorrect delivery details

• Remote-area restrictions

• Events outside our reasonable control

You are responsible for providing a complete and accurate delivery address. Additional shipping costs resulting from an incorrect address, refused delivery or repeated delivery attempt may be charged to you where legally permitted.

Risk in the goods passes to you when the order is delivered to you or to a person identified by you to receive it, subject to applicable consumer law.

Please refer to our separate Shipping Policy for further details.

12. Cancellations, Returns and Refunds

Your cancellation and return rights depend on the product, your location and applicable consumer law.

For eligible standard products, customers may have the right to notify us of cancellation within 14 days after receiving their order and then return the product within the applicable return period.

Products must normally be returned:

• Unworn and unused

• In their original condition

• With original tags and packaging

• Without odours, stains, damage or alterations

• With proof of purchase

Customised, personalised or made-to-measure products may be excluded from change-of-mind cancellation rights where applicable law permits.

This exclusion does not apply where an item is faulty, damaged, misdescribed or not made according to the agreed specifications.

Return shipping costs, deductions and refund methods are explained in our separate Refund and Return Policy.

Nothing in these Terms of Service removes or reduces any mandatory consumer rights available to you.

13. Damaged, Faulty or Incorrect Products

You should inspect your order after delivery.

If an item arrives damaged, faulty or incorrect, contact us at [CUSTOMER SERVICE EMAIL] as soon as reasonably possible and provide:

• Your order number

• A description of the issue

• Clear photographs or video of the product

• Photographs of the packaging, if it was damaged in transit

We may ask you to return the product for inspection. Where the product is confirmed to be faulty, damaged or incorrect, we will provide an appropriate remedy in accordance with applicable law, which may include repair, replacement, price reduction or refund.

14. Product Care

Leather is a natural material and requires appropriate care. Customers should follow all care instructions supplied with the product or published on our website.

Damage caused by misuse, unsuitable cleaning products, machine washing, excessive heat, prolonged moisture, improper storage, accidents, normal wear or unauthorised alteration is not considered a manufacturing defect.

15. Accuracy of Website Information

We aim to keep website information accurate and current. Occasionally, information may contain typographical errors, inaccuracies or omissions relating to product details, availability, pricing, shipping charges or delivery times.

We may correct errors and update information at any time. Where an error materially affects an order already placed, we will contact you before proceeding wherever reasonably possible.

16. Intellectual Property

All content displayed on this website, including the VALQORO name, logos, product designs, photographs, videos, graphics, written content and layout, is owned by or licensed to VALQORO and is protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, sell, publish or commercially use our content without prior written permission.

You may share links to publicly available pages for personal and non-commercial purposes, provided that VALQORO is not misrepresented.

17. Customer Reviews and Submitted Content

If you submit a review, photograph, comment, suggestion or other content, you confirm that:

• You own the content or have permission to submit it.

• It does not infringe another person’s rights.

• It is not unlawful, abusive, misleading or malicious.

• It does not contain harmful software or unauthorised advertising.

You grant us a non-exclusive, worldwide and royalty-free licence to display, reproduce and use submitted content for operating and promoting VALQORO, subject to applicable privacy and consumer laws.

We may remove submitted content that violates these terms.

18. Prohibited Uses

You must not use this website:

• For any unlawful or fraudulent purpose

• To infringe intellectual-property rights

• To submit false or misleading information

• To transmit viruses, malware or harmful code

• To collect another person’s information without permission

• To interfere with the website’s operation or security

• To attempt unauthorised access to our systems

• To harass, abuse, discriminate against or harm another person

• To place fraudulent orders or abuse promotions

We may suspend or terminate access where these restrictions are violated.

19. Third-Party Services and Links

Our website may contain links to third-party websites or use services supplied by couriers, payment providers, analytics services, social platforms and other providers.

Third-party services are governed by their own terms and policies. We are not responsible for independent third-party websites or services, except where applicable law provides otherwise.

You should review the relevant third party’s terms before using its services.

20. Privacy

Our collection and use of personal information are governed by our Privacy Policy and applicable data-protection law.

By using our website, you acknowledge that your information may be processed by service providers involved in payment processing, order fulfilment, website hosting, analytics and delivery.

21. Promotions and Discount Codes

Promotions and discount codes:

• Are subject to their stated eligibility period and conditions.

• Cannot be exchanged for cash.

• Cannot normally be combined unless expressly stated.

• May be limited to one use per customer.

• May exclude certain products, custom orders or shipping charges.

We may cancel or amend a promotion where fraud, misuse or a genuine technical error has occurred.

22. Limitation of Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or mandatory consumer rights.

To the extent permitted by law, we will not be liable for indirect, incidental or consequential losses that were not reasonably foreseeable when the contract was formed.

For business customers, our total liability relating to an order will normally be limited to the amount paid for that order, except where such a limitation is prohibited by law.

These limitations do not affect the legal rights of consumers.

23. Events Outside Our Control

We will not be responsible for delay or failure caused by circumstances outside our reasonable control, including natural disasters, war, civil disturbance, government restrictions, courier disruption, customs delays, strikes, epidemics, internet outages or supply-chain interruption.

We will take reasonable steps to reduce the effect of such an event and keep affected customers informed.

24. Indemnification

If you use this website for business purposes, you agree to indemnify VALQORO against reasonable losses, claims and expenses arising directly from your unlawful use of the website, infringement of another person’s rights or material breach of these terms.

This section does not apply to consumers where such an obligation would be unfair or unlawful.

25. Severability

If any provision of these terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed only to the minimum extent necessary. The remaining provisions will continue in effect.

26. No Waiver

If we do not immediately enforce a provision of these terms, that does not mean we have waived our right to enforce it later.

27. Changes to These Terms

We may update these Terms of Service to reflect changes in our business, services, website or legal obligations.

The latest version will be published on this page with an updated revision date. Changes will not unfairly alter the terms of an order that was already accepted.

28. Governing Law

These terms and any contract between you and VALQORO are governed by the laws of pakistan and United Kingdom

If you are a consumer, you may also benefit from mandatory protections available under the laws of the country where you live. Nothing in this section removes those protections.

Any dispute will be subject to the jurisdiction of the courts determined under applicable law.

29. Contact Information

Questions about these Terms of Service should be sent to:

VALQORO
Legal business name: VALQORO WEAR
Address: BILAL COLONY NEAR BILAL MASJID SIALKOT 51310
Email: valqorowear@gmail.com
Website: www.valqorowear.com